Legal notice

LEGAL NOTICE

Last updated: 27 August 2026

This Legal Notice governs access to and use of the website and online store operated under the trading name Pawfleet.

By accessing, browsing or using this website, you acknowledge that you have read and understood this Legal Notice.

Nothing contained in this Legal Notice is intended to exclude, restrict or limit any mandatory consumer rights that may apply under the laws of your country, state, province or territory.

1. WEBSITE OWNER AND IDENTIFICATION

In accordance with applicable Spanish and European legislation relating to information society services and electronic commerce, the following information identifies the owner and operator of this website:

Trading name: Pawfleet

Owner: Miguel Mota Leon

Registered / Business address:
Plaza de los Barcos N.º 2
11100 San Fernando, Cádiz
Spain

Email: pawfleet0@gmail.com

Telephone: [INSERT TELEPHONE NUMBER]

Tax Identification Number (NIF): [INSERT NIF]

Commercial Registry information: [INSERT IF APPLICABLE]

Pawfleet operates from Spain and sells products online to customers in supported destinations worldwide.

2. PURPOSE OF THE WEBSITE

The purpose of this website is to provide information about Pawfleet and to enable customers to:

View our products.
Obtain information about their characteristics and prices.
Purchase products online.
Manage orders where available.
Contact customer support.
Access information regarding shipping, returns and refunds.
Access our legal and privacy policies.
Use other services made available through our online store.

Pawfleet reserves the right to modify, update, suspend or discontinue any part of the website or its functionality where reasonably necessary and permitted by applicable law.

3. E-COMMERCE PLATFORM

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that enables us to offer our products and Services online.

Purchases made through the Pawfleet website are transactions between the customer and Pawfleet, unless expressly stated otherwise.

Shopify is not the seller of Pawfleet products.

For more information regarding the processing of personal information by Shopify, please refer to our Privacy Policy and Shopify's applicable privacy documentation.

4. CONDITIONS OF USE

You agree to use this website lawfully and responsibly.

You must not use the website for activities that:

Violate applicable laws or regulations.
Infringe the rights of Pawfleet or third parties.
Interfere with the normal operation or security of the website.
Attempt to gain unauthorised access to systems, accounts or information.
Introduce viruses, malware or harmful code.
Conduct fraudulent or deceptive activity.
Collect personal information unlawfully.
Attempt to circumvent security measures.
Infringe intellectual property rights.

Pawfleet may restrict access to the website where reasonably necessary to protect its customers, systems, intellectual property or legal rights.

5. PRODUCT INFORMATION

Pawfleet makes reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on the website are accurate.

However, minor differences may occur between the appearance of a product displayed on a screen and the physical product due to factors such as:

Screen settings.
Device characteristics.
Lighting.
Photography.
Manufacturing tolerances.

Nothing in this section limits your rights where a product is materially different from its description, faulty, damaged, unsafe or otherwise does not comply with applicable consumer law.

Where an obvious error is identified in a product description or price, Pawfleet reserves the right to correct the error in accordance with applicable law.

6. PRICES

Product prices will be displayed on the website and/or during checkout.

Depending on the customer's location, the final amount may include or be affected by:

Taxes.
VAT or sales taxes.
Shipping charges.
Customs duties.
Import taxes.
Other legally applicable charges.

Where additional charges are payable directly by the customer, we will provide information about them where required by applicable law.

Please refer to our Worldwide Shipping Policy for further information regarding international shipping and customs.

7. ORDERS AND CONTRACTS

Orders placed through the website are governed by our Terms of Service.

Placing an order constitutes an offer to purchase the selected products.

A contract will be formed in accordance with the process described in our Terms of Service and applicable law.

Our Terms of Service should be read together with:

This Legal Notice.
Our Privacy Policy.
Our Worldwide Returns & Refund Policy.
Our Worldwide Shipping Policy.
Our Cookie Policy, where applicable.

8. RETURNS AND CONSUMER RIGHTS

Pawfleet provides a 15-calendar-day worldwide return policy, subject to the conditions described in our Worldwide Returns & Refund Policy.

This commercial return policy does not replace or restrict mandatory consumer rights.

Customers may have additional legal rights depending on their place of residence.

Where applicable mandatory consumer law provides more favourable rights than Pawfleet's commercial policies, those mandatory rights will prevail.

This may include rights concerning:

Online purchase cancellations.
Faulty products.
Products that are not as described.
Repairs.
Replacements.
Refunds.
Legal guarantees.
Delivery.
Product safety.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on this website, including:

The Pawfleet name.
Logos.
Branding.
Product photographs.
Graphics.
Videos.
Text.
Product descriptions.
Designs.
Website elements.
Original audiovisual material.

is owned by Pawfleet or used under appropriate licence.

Such content may be protected by copyright, trademark and other intellectual property laws.

You may access and use the website for personal and lawful purposes.

Unless authorised by us or permitted by law, you may not:

Copy.
Reproduce.
Republish.
Distribute.
Modify.
Sell.
Commercially exploit.
Create derivative works from

our protected content without prior written permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. THIRD-PARTY LINKS

The website may contain links to external websites, applications or services operated by third parties.

Pawfleet does not control third-party websites and cannot guarantee their:

Availability.
Accuracy.
Security.
Content.
Privacy practices.

The inclusion of a third-party link does not necessarily imply endorsement by Pawfleet.

We recommend reviewing the applicable terms and privacy policies before using third-party services.

Nothing in this section excludes responsibility that cannot legally be excluded.

11. WEBSITE AVAILABILITY

We make reasonable efforts to maintain the availability and security of the website.

However, we cannot guarantee uninterrupted or error-free access.

The website may occasionally become unavailable because of:

Maintenance.
Technical failures.
Hosting problems.
Security incidents.
Internet disruptions.
Events outside our reasonable control.

Pawfleet may temporarily suspend access where reasonably necessary for maintenance, security or operational purposes.

12. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice is intended to exclude or restrict liability relating to:

Mandatory consumer rights.
Fraud or fraudulent misrepresentation.
Death or personal injury where liability cannot legally be excluded.
Mandatory product liability.
Other liability that cannot legally be excluded under applicable law.

To the maximum extent permitted by applicable law, Pawfleet will not be responsible for losses resulting exclusively from circumstances outside our reasonable control.

This section must be interpreted together with the limitation of liability provisions contained in our Terms of Service.

13. PERSONAL DATA AND PRIVACY

Personal information collected through this website is processed in accordance with our Privacy Policy.

Depending on the services used, personal information may be processed by:

Pawfleet.
Shopify.
Payment processors.
Shipping and fulfilment providers.
Customer service providers.
Analytics providers.
Marketing providers.
Other service providers necessary to operate the business.

Please review our Privacy Policy for information about:

What personal information we collect.
Why we collect it.
How it is used.
Who it may be shared with.
International data transfers.
Data retention.
Your privacy rights.
How to contact us regarding personal information.

14. COOKIES

This website may use cookies and similar technologies necessary to:

Operate the online store.
Maintain security.
Remember user preferences.
Analyse website usage.
Provide personalised functionality.
Support advertising and marketing where permitted.

Where legally required, non-essential cookies will be used in accordance with the consent choices made by the user.

Further information is available through our Cookie Policy and/or cookie preference settings.

15. WORLDWIDE USERS

Pawfleet makes its products available to customers in multiple countries and territories.

Consumer protection, privacy, tax, e-commerce and other laws may vary depending on the customer's location.

Nothing in this Legal Notice is intended to remove rights that cannot legally be excluded.

Where mandatory legislation applicable to a customer provides stronger protection than this Legal Notice, the mandatory legal protection will prevail.

16. GOVERNING LAW

Pawfleet is established in Spain.

Subject to mandatory consumer protection laws, this website and this Legal Notice are generally governed by the laws of Spain.

If you are a consumer residing outside Spain, this choice of law does not deprive you of mandatory protections available to you under laws that cannot contractually be excluded.

Nothing in this Legal Notice requires a consumer to bring legal proceedings exclusively before Spanish courts where applicable mandatory law grants that consumer the right to bring proceedings elsewhere.

17. CHANGES TO THIS LEGAL NOTICE

Pawfleet may update this Legal Notice from time to time to reflect:

Changes to the website.
Business changes.
Changes to our services.
Operational requirements.
Legal or regulatory developments.

The current version will be made available on this website.

Where appropriate, the “Last updated” date will be amended.

18. CONTACT

For questions regarding this website, Pawfleet or this Legal Notice, please contact:

Pawfleet